Digital transformation and the efficiencies gained through applying technology throughout an organization is rapidly changing the way companies operate across every department. Companies that leverage third parties to operate their business are no exception to the wave of new technology that is being adopted. In this post, we will explore how digital transformation can benefit companies that manage insurance certificates (COIs).

What is digital transformation?

Digital transformation is the process of using technology to create new or improve existing business processes, products, or services. For companies that manage and track insurance certificates, digital transformation can bring significant benefits that improve operational efficiency, reduce an administrative burden, and enhance the relationship with third parties.

Key benefits of including COIs as part of an organizations digital transformation strategy, include:

Efficiency gains: Digital transformation can automate manual processes, reducing the time and effort needed to collect and manage COIs. This can free up administrative employees to focus on additional projects that will add value to the organization.

Cost reduction: Automating the collection of management of insurance certificates can also reduce costs associated with manual processes, such as paper-based or Excel record keeping and manual data entry. Digital transformation can also help reduce errors, which can save companies significant amounts of money, as well as mitigate risk.

Enhanced relationship with third parties: Digital transformation and the automation of COI management can enhance relationships with third parties and their insurance agents as they understand the organization is investing in them and are serious about their contributions to the business.

Wrapping Up the Digital Transformation Conversation

The role of tracking COIs as part of an organization’s digital transformation strategy is not typically at the top of the list but is becoming increasingly important, especially for organizations that utilize contractors, suppliers, and vendors. These relationships can pose risks to an organization’s compliance objectives, business continuity, and reputation if not properly managed. An effective digital transformation strategy can help mitigate these risks. By embracing digital transformation, , organizations can improve their operational efficiency and better position themselves to meet their compliance objectives.

Want to learn more? Schedule a demo to see how organizations are leveraging COI tracking technology as part of their overall digital transformation strategy.